iiChinese · Legal
iiChinese 客服支持iiChinese Support
生效与更新日期：2026-09-28Effective and last updated: 2026-09-28
账号、登录、课程下载、学习内容、会员与付款问题均可通过本页获得帮助。Get help with accounts, sign-in, course downloads, learning content, membership, and payments.
联系我们Contact us
一般问题：[email protected]
General support: [email protected]
隐私与数据权利：[email protected]
Privacy and data rights: [email protected]
提交问题时请提供What to include
iiChinese 账号邮箱、App 版本、手机系统与型号、问题发生时间、复现步骤和截图。付款问题可提供订单号及平台，但请勿发送密码、验证码或完整银行卡信息。
Include your iiChinese account email, app version, device/OS, time of issue, reproduction steps, and screenshots. For payments, include the order ID and platform, but never passwords, verification codes, or full card information.
常见入口Quick links
用户协议Terms of Service› 隐私政策Privacy Policy› 订阅取消与退款Subscription cancellation and refunds› 账号注销与数据删除Account & Data Deletion›安全提醒Security reminder
iiChinese 客服不会索要你的密码、邮件验证码、商店密码或完整支付卡信息。发现异常登录或付款请立即更改相关账号密码并联系我们。
iiChinese support will never ask for your password, email verification code, store password, or full payment-card details. If you see suspicious sign-in or billing, secure the relevant accounts and contact us.